For further questions, please send an email to ecare@cornerstone.com.ng
We offer a wide range of insurance policies to meet your needs, including Motor Insurance, Travel Insurance, Marine Insurance, and more. Each policy is designed to provide specific protections, so you can select coverage tailored to your requirements.
Filing a claim is straightforward. Here’s how:
We offer various payment options for your convenience, including Flutterwave, Paystack, Etranzact. You can view all available options during the payment process.
Our travel insurance covers various scenarios, including trip cancellations, medical emergencies, lost luggage, and personal liability. Coverage specifics may vary by policy level, so please review your policy details or contact us for more information..
You can reach us via: Phone: +234-02-012806500 and +2347086216957
Email: enquiries@cornerstone.com.ng Live Chat: Chat with CiCi is available on our website. Our support team is here to help with any questions or assistance you may need.
Yes, our mobile app is available for both Android and iOS. Through the app, you can manage your policy, file claims, check your payment status, and much more. Download it today to access your insurance at your convenience.
Yes, we send reminders via email before your premium due date to ensure you’re aware of upcoming payments and avoid any lapses in coverage
Our home insurance typically covers damages from fire, theft, natural disasters, and more. However, specific coverages may vary by policy, so please review your policy details or speak with a representative to confirm
You can purchase third-party motor insurance easily through our online platform, by visiting one of our branches, or by calling our customer service line for assistance
Yes, once a payment is processed, a digital receipt is automatically sent to your registered email address. If you don't receive it, check your spam folder or access it directly in your online account
Your name which was used in opening of the policy, your phone number, and your policy number.
Lone Accident
When a negligent third party is involved
Vandalized vehicle
Immediately the accident occurs or within 30 days of the incident.
Within 3 working days - 72 working hours after receipt of the executed discharge Voucher.
Travel insurance is a policy designed to protect against unforeseen events that may occur while traveling abroad. It offers comprehensive travel protection and assistance services during your trip outside your country of residence.
Yes, travel insurance is mandatory for a Schengen visa application.
The policy provides coverage of up to €30,000 for emergency medical expenses and hospitalization abroad.
Travel insurance must be purchased before leaving Nigeria for your trip abroad.
You can verify your policy by clicking this link and entering your policy number for confirmation.
To purchase a travel insurance policy online, please click Click thislink
If you experience any technical difficulties, please send an email to ecare@cornerstone.com.ng, and our team will assist you in resolving the issue.
Yes, our travel insurance covers medical expenses, hospitalization abroad, and mandatory quarantine due to COVID-19, subject to the limits and conditions specified in the policy terms.
A "pre-existing illness" refers to any ailment, injury, or congenital physical or mental defect, regardless of whether it was known, diagnosed, or undiagnosed by the policyholder or insured before the start date of the trip covered by this policy.
No, the policy does not provide coverage for pre-existing illnesses.
The maximum period of coverage is 92 consecutive days.
To file a claim, please send an email to claims@cornerstone.com.ng, and our team will assist you with the process.
